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TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before using the Exploring Excellence Learning Center ("EELC") website, scheduling a tour, submitting an inquiry, enrolling a child, applying for employment, or communicating with us through our website, Playground platform, phone, email, text messaging services, or other communication channels.
By accessing or using our website and services, you agree to be bound by these Terms and Conditions.

These Terms and Conditions govern your use of the EELC website and communication services. They do not replace our Privacy Policy, which explains how we collect, use, store, and protect personal information.

 

1. Business Information

Exploring Excellence Learning Center is a licensed childcare and early learning center serving children from birth through 12 years of age.

 

2. Educational Services

Exploring Excellence Learning Center provides childcare and educational services for infants, toddlers, preschoolers, and school-age children.

EELC utilizes Creative Curriculum® by Teaching Strategies to support children's cognitive, social, emotional, physical, and developmental growth through research-based learning experiences.

Program offerings, classroom availability, schedules, partnerships, and educational services may change at the discretion of EELC.

 

3. Use of Website and Services

The EELC website and communication systems are intended for:

  • Childcare enrollment inquiries

  • Tour scheduling

  • Parent and guardian communications

  • Program information

  • Childcare and educational resources

  • Parent-teacher communication

  • Employment applications

  • Billing and enrollment communication

  • General business communication

You agree to use the website and services only for lawful purposes and in accordance with these Terms and Conditions.

You must be at least eighteen (18) years of age to submit enrollment information, enter agreements, or provide consent on behalf of a child.

 

4. Tour Requests and Enrollment Inquiries

Submission of a tour request, waitlist request, enrollment inquiry, online application, or contact form does not guarantee enrollment, acceptance, placement, or availability in any EELC program.

Enrollment is subject to:

Space availability

Completion of required documentation

Administrative review and approval

Compliance with center policies

Applicable licensing requirements

EELC reserves the right to approve, deny, suspend, or terminate enrollment in accordance with applicable laws, licensing requirements, and center policies.

 

5. Parent and Guardian Responsibilities

Parents and guardians agree to:

Provide accurate and complete information

Maintain current emergency contact information

Provide required medical and immunization records

Notify EELC of changes to contact information, custody arrangements, authorized pickups, emergency contacts, or medical conditions

Review communications sent through Playground, email, text messages, or other approved channels

Follow all center policies outlined in the Parent Handbook

Parents and guardians are responsible for ensuring that all information maintained by EELC remains accurate and current.

 

6. Playground and Communication Services

EELC utilizes Playground and other communication methods to share information with families.

Communications may include:

  • Daily reports

  • Attendance notifications

  • Classroom updates

  • Parent-teacher communications

  • Menus and schedules

  • Emergency notifications

  • Weather-related closures

  • Center announcements

  • Program updates

  • Family event information

  • Billing reminders

  • Parents are responsible for maintaining access to their Playground account and reviewing communications regularly.

 

7. SMS and Electronic Communications

By providing your phone number, email address, or other contact information, you consent to receive communications from EELC.

Communications may be delivered through:

  • Text messages (SMS)

  • Phone calls

  • Emails

  • Playground notifications

  • Other approved communication methods

 

Communications may include:

  • Enrollment follow-ups

  • Tour confirmations and reminders

  • Childcare service updates

  • Attendance notifications

  • Emergency alerts

  • Billing reminders

  • Program updates

  • Center announcements

  • Message frequency may vary.

Message and data rates may apply based on your mobile carrier's plan. Reply STOP to opt out of non-essential SMS communications. Reply HELP for assistance regarding text messaging services. Certain emergency, safety-related, legal, or operational communications may continue when necessary for the health and safety of enrolled children.

 

8. Parent Resources and Website Information

The EELC website may provide:

  • Parent resources

  • Program descriptions

  • Educational information

  • Parent Handbook access

  • Enrollment information

  • Forms and documents

  • Community resources

All website content is provided for informational purposes only. EELC makes reasonable efforts to keep information accurate and current; however, policies, procedures, schedules, tuition, program offerings, partnerships, and services may change without prior notice.

 

9. Photographs and Media

Photographs, videos, and media content displayed on the EELC website, social media platforms, or marketing materials are subject to parental authorization and applicable center policies. Unauthorized copying, reproduction, distribution, or commercial use of EELC photographs, videos, logos, or branding materials is prohibited without prior written permission.

 

10. Employment Applications

The EELC website may provide opportunities to submit employment inquiries or applications. Submission of an application does not guarantee:

  • Employment

  • An interview

  • Future employment opportunities

  • Employment decisions are made solely at the discretion of EELC and in accordance with applicable employment laws.

 

11. Testimonials and Reviews

Testimonials, reviews, and statements displayed on the EELC website or marketing materials reflect individual experiences of families and community members. Individual experiences may vary, and testimonials should not be interpreted as guarantees of future outcomes or experiences.

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12. Intellectual Property

All content available on the EELC website, including but not limited to:

  • Logos

  • Graphics

  • Text

  • Documents

  • Educational materials

  • Images

  • Videos

  • Website design elements

Branding materials are the property of Exploring Excellence Learning Center or their respective owners and may not be copied, reproduced, modified, distributed, or used without prior written permission.

 

13. Limitation of Liability

EELC makes reasonable efforts to maintain reliable website and communication services.

However, EELC shall not be responsible for:

  • Website outages

  • Internet disruptions

  • Email delivery failures

  • SMS delivery delays

  • Technical interruptions

  • Third-party service failures

Communication delays outside our control

To the fullest extent permitted by law, EELC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of its website, communication systems, or services.

Nothing in these Terms and Conditions limits rights or obligations that cannot legally be limited under applicable law.

 

14. Privacy Policy

Your use of the EELC website and services is also governed by our Privacy Policy. By using our website or services, you acknowledge and agree to the terms of our Privacy Policy.

 

15. Changes to Terms and Conditions

Exploring Excellence Learning Center reserves the right to modify or update these Terms and Conditions at any time. Updated versions will be posted on the website with a revised effective date. Continued use of the website or services following the publication of changes constitutes acceptance of the updated Terms and Conditions.

 

16. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

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