This Privacy Policy applies to information collected through our website, enrollment documents, the Playground platform, direct communications, and other services provided by Exploring Excellence Learning Center. This Privacy Policy does not constitute our Terms and Conditions.

1. Business Information
Exploring Excellence Learning Center Corp.
3929 Boudinot Avenue,Cincinnati, Ohio 45211
Phone: 513-364-2291
Office: 513-873-8728
Email: exploringexcellencelearning@gmail.com
Website: www.eelc.live
Director: Angela Blye
Owner: Ebony Blye
Exploring Excellence Learning Center is a licensed childcare and early learning center serving infants, toddlers, preschoolers, and school-age children.
 
2. Information We Collect
When you interact with EELC through our website, enrollment process, Playground platform, center tours, forms, or communications, we may collect the following information:
* Parent or guardian name
* Child’s name
* Child’s date of birth
* Home address
* Phone number(s)
* Email address
* Emergency contact information
* Authorized pickup information
* Medical and immunization records
* Health information necessary for childcare services
* Enrollment and attendance records
* Program preferences and scheduling information
* Photograph and media permissions
* Transportation permissions
* Medication administration authorizations
* Assessment and developmental progress records
* Communication records, including emails, phone calls, text messages, and Playground messages
* Billing and payment information
* Any information voluntarily provided through inquiry forms, tour requests, or enrollment applications
We collect only the information reasonably necessary to provide childcare services, ensure child safety, maintain licensing compliance, and communicate effectively with families.
 
 3. How We Use Your Information
EELC uses personal information for the following purposes:
* Processing enrollment applications and admissions
* Managing childcare services and classroom placements
* Maintaining attendance and daily records
* Communicating with parents and guardians regarding their child
* Providing daily reports, updates, and notifications through Playground
* Managing emergency contacts and authorized pickups
* Maintaining health, medical, and immunization records
* Administering medications and special care plans when authorized
* Conducting developmental assessments and sharing progress reports
* Scheduling tours, conferences, and family meetings
* Sending center announcements, closures, and emergency notifications
* Providing information about programs, events, curriculum, and educational opportunities
* Managing tuition, billing, and payment records
* Complying with Ohio childcare licensing requirements and other legal obligations
* Maintaining a safe environment for children, families, and staff
 
4. Playground, Email, Phone, and SMS Communications
EELC communicates with families through several methods, including:
* Playground
* Phone calls
* Text messages (SMS)
* Email communications
* In-person discussions
By providing your contact information, you consent to receive communications related to:
* Enrollment and registration
* Childcare services
* Daily reports and classroom updates
* Attendance notifications
* Emergency alerts and center closures
* Schedule changes
* Parent-teacher conferences
* Billing and payment reminders
* Program updates and announcements
* Special events and family activities
Message frequency may vary based on enrollment status and center activities.
Message and data rates may apply based on your mobile carrier’s plan.
You may opt out of non-essential text communications by contacting the center directly. Certain operational and emergency communications may still be required for the safety and care of enrolled children.
 
5. Photographs, Videos, and Media
With written parental authorization, EELC may use photographs, videos, or other media of children participating in educational activities, classroom events, field trips, and center programs.
Photos and videos may be used for:
* Parent communications
* Classroom documentation
* Educational assessments
* Center newsletters
* Website content
* Social media platforms
* Marketing and promotional materials
Parents may decline media authorization by notifying EELC in writing. Children without media authorization will not be intentionally included in promotional content.
 
6. Information Sharing
Exploring Excellence Learning Center does not sell, rent, trade, or share personal information with third parties for marketing purposes.
Information may only be shared under the following circumstances:
* Licensing and regulatory agencies, including the Ohio Department of Job and Family Services (ODJFS)
* Health professionals or emergency responders when necessary to protect a child’s health or safety
* Authorized staff members who require access to perform their duties
* Technology service providers that support center operations, such as Playground and secure payment processing systems
* Government agencies administering childcare assistance, grants, or educational funding programs
* When required by law, court order, subpoena, or other legal process
* When necessary to protect the safety, welfare, or rights of a child
All third-party service providers are expected to maintain appropriate privacy and security standards.
 
7. Children’s Privacy
As a licensed childcare provider, EELC collects information about children enrolled in our programs. This information may include:
* Name
* Date of birth
* Medical records
* Immunization records
* Emergency contacts
* Authorized pickup information
* Developmental assessments
* Attendance records
* Program participation records
* Behavioral and educational documentation
Child information is collected solely for educational, health, safety, developmental, and regulatory purposes.
Access to child records is limited to authorized EELC personnel, parents or legal guardians, and regulatory agencies as required by law.
We do not knowingly use children's information for commercial purposes.
 
8. Data Security
EELC takes reasonable administrative, physical, and technical measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
* Secure storage of enrollment and child records
* Restricted staff access to confidential information
* Password-protected systems
* Secure digital communication platforms
* Staff confidentiality requirements
* Regular review of information management practices
While we work diligently to protect personal information, no electronic system or method of storage can be guaranteed to be completely secure.
 
9. Your Rights
Parents and guardians may request:
* Access to their personal information
* Access to their child’s records, where permitted by law
* Correction of inaccurate information
* Updates to emergency contacts and enrollment records
* Withdrawal of media permissions
* Information regarding how their data is being used
* Deletion of personal information, subject to legal, licensing, and record-retention requirements
Requests may be submitted by contacting the center directly.
 
10. Record Retention
EELC retains records only for as long as necessary to:
* Provide childcare services
* Meet licensing and regulatory obligations
* Maintain business records
* Protect the safety and welfare of children
* Comply with legal requirements
When records are no longer required, they will be securely destroyed or permanently deleted.

11. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Exploring Excellence Learning Center Corp.
3929 Boudinot Avenue,Cincinnati, Ohio 45211
Phone: 513-364-2291
Office: 513-873-8728
Email: exploringexcellencelearning@gmail.com
Website: www.eelc.live

12. Policy Updates
Exploring Excellence Learning Center reserves the right to modify or update this Privacy Policy at any time. Any revisions will be posted on our website and become effective upon publication.
We encourage families to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.
Your continued use of our services after any updates constitutes acceptance of the revised Privacy Policy.